Triad offices presently administer claims programs for many public and private entities. As a result of Triad’s thirty plus years of experience in servicing the needs of the risk management community, our professional management staff, claim staff and our in-house workers’ compensation counsel are uniquely experienced in establishing programs of risk management services on a bundled or unbundled basis. Highly trained claim professionals staff each Triad office. They know your community and they know your business. They will extend to both public and private entities the same high level of services currently received by Triad’s other clients. In addition to affording you the efficiency and ease of working with only one provider, this coordinated approach produces more value and is less expensive to administer.

Triad coordinates all specifics into one program that can:

• address your total risk exposure
• coordinate your claims management
• address your managed care issues
• provide state-of-the-art claims management information system
• apply a range of integrated services

You pay no more in total cost of risk than is absolutely necessary. Triad’s Risk Management Services program consolidates all your service and administrative resources into one integrated program. In addition to affording you the efficiency and ease of working with only one provider, this coordinated approach produces more value and is less expensive to administer.

Triad coordinates all specifics into one program that can:

-address your total risk exposure

-coordinate your claims management

-address your managed care issues

-provide state-of-the-art claims management information system

-apply a range of integrated services

Your Triad office is the key to a world of risk management professionals and services. Triad offices presently administer claims programs for many public and private entities. As a result of Triad’s 25 years of experience in servicing the needs of the risk management community, our professional management staff, claim staff and our in-house workers compensation counsel are uniquely experienced in establishing programs of risk management services on a bundled or unbundled basis. Highly trained claim professionals staff each Triad office. They know your community and they know your business. They will extend to both public and private entities the same high level of services now received by Triad’s other clients.

Triad Group provides an ability to integrate its array of services. To fully address your total risk, Triad will provide specialists in claim services, risk control, managed care, and information services. To make sure all requirements are met and all appropriate resources are activated, Triad specialists become your representatives and act as liaison with medical and legal communities. These experiences specialists have the expertise to handle your claims promptly and accurately and will do so while adhering to our stringent service standards.

Triad’s account management is effective, cost-efficient, and easy to use. Triad’s personnel function autonomously in the delivery of services, account interface, and communications, as well as in the coordination of service delivery. Since Triad management personnel are involved in the community, they are dedicated to providing well-functioning risk management services for governmental entities (state, city, town or village); school districts and local industry with self-insured programs. Communication is key to every successful program. Triad personnel are trained and dedicated to keeping the lines of communication open, assuring maximum efficiency and satisfaction. Whether the case requires claims services, risk control or managed care expertise, Triad personnel interact across a service delivery network.

Current and accurate information is an essential tool for any risk management professional. Triad’s claim professionals are supported by a state-of-the-art claims management system called Filehandler™, a multi-line claims reporting and control system with elaborate checks and balances to ensure a high degree of data integrity. Triad’s office personnel control all data that is processed by Triad. Therefore, Triad personnel are always available to answer any questions you might have.

Triad Group is pleased to offer the following array of services through its Case Management Division:

• Telephonic Case Management
• In-house Medical Treatment Guideline response
• GML 207 C and A Case Management
• Early Return to Work (Temporary Transitional Duty and Regular and ADA Job Analysis)
• Discharge Planning
• Utilization Review
• Assistance with the filing of NYSRS Disability Retirement Applications

Since it is not unusual for employees and employers to harbor mutual resentment in the wake of a workplace injury, case management involvement mitigates these feelings. Our case management model places the nurse in a facilitator role enhancing communication among the physician, employer and injured worker to smooth the way to a speedy case resolution with attendant cost savings.

Involvement with the care provider will facilitate and/or ensure that necessary and appropriate diagnostics testing and other procedures are timely scheduled. Feedback from providers can also be used to counsel employees and allay their concerns.

Triad Brokerage analyzes each client’s program and determines the appropriate coverage that is needed. We then approach multiple markets to be certain that our clients receive that coverage in the most cost effective manner. Our brokerage allows us to offer a variety of coverage’s including fully insured programs, excess loss, group self-insurance, and safety group management to accounts of varied size.